Up to 10 business days
Cancellations made up to 10 business days prior to class starting time (or 3:00PM local time, if not specified) will result in a full course refund.
3-9 business days
For courses cancelled 3-9 business days prior to class starting time (or 3:00PM local time, if not specified), participants will still be charged the full training fee. As a courtesy, SophiaTX Academy will allow you to apply for courses within one year of the cancellation date with a 50% discount.
1-2 business days
For courses cancelled 1-2 business days prior to class starting time (or 3:00PM local time, if not specified), as well as courses not attended, participants will be charged the full training fee without any opportunity for a future discount.
Registrant substitutions may be made at any time.
*Any request to change class location, date, or number of participants will be processed respecting the cancellation policy.
SophiaTX Academy reserves the right to cancel or change a class at any time, including but not limited to, lack of participation, classroom, equipment or trainer availability.
Notification will be provided within 21 days of the class, whenever possible.
Registrants will not be charged for the course.
SophiaTX Academy is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, cancellation penalties for transportation or accommodations.
The customer or student/’s sole remedy shall be the refund of prepaid course fees.